Frequently Asked Questions
Everything you need to know about shopping at The Cave.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Are your products covered by a warranty?
Yes, all products purchased from The Cave come with a standard 1-year manufacturer warranty against defects in materials and workmanship.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.